If you’re not happy with any purchase we’ll gladly exchange it or refund you – simply contact our Customer Service team as soon as possible.

In the unlikely event any of your orders turn up damaged, warm or not to the standard you would expect, feel free to call us on 0203 633 6141 or email (you can also use a contact form below).

Phone: 0203 633 6141

Our Customer Service team will be on hand throughout the night to ensure the good times do not stop!

We’ll go through all your options with you and arrange for a refund or exchange depending on the circumstance.

Should any products be opened, tampered with or adjusted in any way, we will not accept the item back, please do check your order as soon as it arrives.

Opening hours

Mon – Thur: 21:00-6:00 (9:00pm – 6:00am)
Fri – Sat: 20:00-7:30 (8:00pm – 7:30am)
Sun: 20:00-6:00 (8:00pm – 6:00am)


19 Lombard road Unit 1381 Battersea,
London, SW11 3RH, United Kingdom

Phone: 0203 633 6141